! For batteries and power chords, if you are within the 12-month window, VTech can and have replaced these two critical parts for several parents.
All information found on 10BabyGear is intended for informational and educational purposes only. For more detailed information on the cookies we use, please see our Cookie Policy. VTech is the world's leading supplier of corded and cordless phones and electronic learning toys.
If afterwards you are still having problems, warranty service information can be found at WARRANTY > WARRANTY SUPPORT AND RETURNS. There are no other expressed warranties.
If afterwards you are still having problems, warranty service information can be found at WARRANTY > WARRANTY SUPPORT AND RETURNS. Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used. VTech ® Wi-Fi Baby Monitors Now you can watch over your baby—both at home and on-the-go. Some of the latest brands do not have a lot of glitches and part-failures compared to the older VTech brands and some actually made it to our list of recommended sound-only monitors. The warranty exclusively describes all of VTech's responsibilities regarding the product. VTech is an award winning electronic learning toys company offering the best learning toys on the market today.
This was in April 2019. PRODUCT SUPPORT > FREQUENTLY ASKED QUESTIONS. Please be advised, product registration does NOT qualify as a valid proof of purchase under the VTech limited manufacturer's warranty. You also need to pay for the return shipping. How do I obtain warranty support on my VTech product? Thank you for purchasing a VTech product, we hope you enjoy it. A lot of customers fail with this as they toss the packaging right after they unbox the baby monitor. I also share my tips on how to get a warranty claim for your baby monitor. I'm going to get one today!! How do I get status on a product or accessory I ordered? VTech® is a registered trademark of VTech Holdings Ltd. CareLine®, Safe&Sound®, Audio Assist® and ErisStation® are registered trademarks of VTech Communications, Inc. Connect to Cell™ and Orbitlink Wireless Technology™ are trademarks of VTech Communications, Inc. ErisStation® CONFERENCE PHONE WITH WIRELESS MICS, 4-LINE SMALL BUSINESS PHONE SYSTEM WITH CORDLESS DESKSETS. Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used. Vtech DECT 6.0 cordless phones are among the most advanced and innovative home phones on the market. This problem is caused by internal problems with the receptors. VTech has 12 months warranty on most of its baby monitors. This article describes how VTech'c customer support works and how you can contact them via email or phone. VTech has provided their US customer service phone number which is reachable when you call during working hours in California (Mountain Time). https://babymonitors.vtech.com/products/baby-monitors/video-monitor © 2020 VTech Technologies Canada Ltd. All Rights Reserved. While I can’t really complain about their support since I finally got the help I needed but I also can’t compare with excellent customer support services offered by other baby monitor brands such as Vava, Eufy, Hellobaby and Infant Optics. © 2020 VTech Telecommunications (Australia) Pty Limited. VTech provides no other warranties for this product. © 2020 VTech Telecommunications (Australia) Pty Limited. First, please visit our PRODUCT SUPPORT > FREQUENTLY ASKED QUESTIONS link for valuable tips on how to troubleshoot your product. How do I obtain support on my VTech product that is no longer under warranty? PRODUCT SUPPORT > FREQUENTLY ASKED QUESTIONS. Plus, as a thank you for registering, you’ll receive 3 extra months of product warranty coverage and 5% off your next purchase. Can You Use Warranty To Claim a Replacement of Parts Such as Batteries or Power Chord? Overall, most parents indicated that VTech’s customer service has improved over the years as it was terrible in the past few years – from 2013 through to early 2016. How do I obtain information about Caller ID Service? Take a few minutes to register your product for warranty and more efficient product support. How do I get status on a product or accessory I ordered? All rights reserved. :(. If it is necessary to have your product serviced, please ensure that: Frequently Asked Questions - Baby Monitors, A TecHelp Customer Service Representative will run through the relevant trouble-shooting processes to determine if the product is faulty and requires service, A Return Authority (RA) number is issued and you will be advised of the return address, Product is received by the service centre, thoroughly tested, repaired and returned to you.
© 2020 VTech Communications, Inc. All Rights Reserved.