As this is a peer to peer support forum, you will need to contact Verizon directly for assistance. OR you can have some empathy and read what I’ve written, give someone the benefit of the doubt that maybe they’ve been through this before (as detailed as I was) and go...yea...maybe there’s another way. It affect my application of creditcard and my credit card account is closed because of so many hard check. Which is what I’m trying to do here to explain more than a one-time 140 character response on an equifax dispute would allow me to do. The VZW reps on this community forum aren't able to help since this is a Fios issue and not a Wireless issue.

This is almost guaranteed what caused the hard hit to begin with. My apologies if this isn't in the correct place, but I don't know where to go for this.

Verizon will not simply remove my random dispute of a credit check simply because I dispute it. Of course my fiance got her credit checked as well, but did order server, so that is justified. They would want proof. Does any one have ideas of how to dispute and solve this issues? If you do have a poor score, it’s important to shop around for insurance because I’m pretty sure not all insurers use credit as an underwriting criteria. Which is why I explained where you can go if you don't feel like you should have to go the route everyone else does for this type of dispute. I have disputed a hard inquiry, and I did it the way ALL companies require this-- through the reporting agency which gets routed officially to the originator of the credit check. Verizon makes no hidden fact that they will pull a credit report on extension or new service.

I would suggest that you continue your quest on the Fios side and this thread can be closed by the community management.

I had no idea my account was not current, nor has anyone called me. I thought, well...maybe it's because I have a fraud alert on my credit profile with the three major bureaus (just to provide a double-check measure for myself and prevent any foul play) and so I asked my fiance if she could proceed with setting everything up so I could just go back to work.

Totally dependent if your not paying goes through collections. They are very quick so have the phone near by or on you. This ensures others can benefit from our conversation. When there is any kind of error in reporting on a credit report, the right place to challenge that is the credit reporting agency.

I'm aware of my ability to challenge this through the credit bureau, but how does Verizon know to actually agree with my challenge and delete it.

If my response answered your question please click the “Correct Answer” button under my response. My fiance and I are finally moving back to where Verizon FiOS is allowed and I went to search if my future address was eligible and it was. On the employment front, some employers will do a background check without pulling credit.

Here’s a brief overview of the simple process for checking your credit requirements on Verizon so you know what to expect.

1. Nor did she ask or even care if I paid the amount due. I feel this is erroneous and would respectfully ask that Verizon delete this hard hit from my credit and let Equifax (that seems to be the company that got the hit on me from Verizon) know to remove it. You cannot dispute credit inquiries that you actually had requested service from. Or … I’ve had companies remove stuff before by speaking to their credit departments etc. You have yourself a wonderful, fantastic evening! Wireless section or not on the forums, it’s credit check, they do credit checks as well and it’s the Verizon system as a whole. A: Verizon will do a hard check on your credit if you sign up for any of their post-paid plans. I’m merely asking for assistance that would be more personalized than someone out of the blue just disputing it on their credit. This is primarily peer-to-peer. Even junk mail could be a stealth bill and the next thing you know you cannot buy a house.

If you go with their AllSet pre-paid service , they will not run any credit check. I need a guarantee that it'll get removed. You COULD also call over to 1-800-VERIZON and go through the phone tree as that is for the Fios portion of Verizon-- you are currently posting on the wireless site which has nothing to do with landline services. To assume I don't know what I am talking about and haven't disputed this is about as ignorant as your response to me.

If you do go this route that is your option, but they will likely refer you to the reporting agency who alerted you to the hard inquiry as well.

I'm most definitely NOT a VZW employee. Hard check from verizon to my equifax credit report, Re: Hard check from verizon to my equifax credit report, Unable to find your answer here? How about that? since you are in NY you can go here http://www.dps.ny.gov and call the toll free number or file an online complaint. the amount of inquires can be as high as 9 and cause no drop in credit scoring. Give them a valid phone number to contact you.

I asked for a supervisor who called me from Egypt and told me that it was my fault and as a result they would not delete it (which I admitted, I said this is an oversight and I even apologized). They don't want to hear your 6 page explanation of why you think it shouldn't show up or have been reported-- this is why you are limited to 140 characters. My account was on auto pay for most of term (apparently not the last month), I must have changed credit cards at some point as Autopay was disabled and even though I thought my account was current, somehow they said I have a $351 balance after I paid what I thought was my last bill. 1-800-VERIZON will get you to them! I called customer service who was friendly enough but once they transferred me to collections that's where my experience trailed off. Had Verizon Fios for 3 years in total, almost all of it I was on Autopay. Verizon did. You can get offended that some random new person joined these forums, made a post and seems pompous coming in here asking for a personalized solution etc.

They will not help.

Please delete this off my credit report!! Returned my equipment, was told I had a zero balance and closed out account.

And the way to do this was exactly as mentioned.

If I had any idea I was still carrying a balance, if anyone had called me or even emailed me; I would totally understand. Yea, that’s it, my credit was denied...twice.

I hope this information is beneficial. After a second or two I saw a red alert box pop up saying that there was a system error and to please try again later (something to that effect). The contact information for Fios has been provided by the other community members.

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